There's no doubt these guys definitely know what they're doing. Their products and support have been a critical factor in the success of our online business!
The Store Manager for Zen Cart is an essential tool for online stores that carry many products. The ability to easily upload and manage the images for over 2,000 products saves us many hours each week.
I love the quick reply on emails, very helpful people. Although I am in
Jamaica and there is big time difference, rest assure they will answer your
email within 24hours. Great products. I would recommend your service and
products any time.
I also love the fact that you offer trail period on the products and if not
satisfy you offer a extended time with no pressure to buy.
I am a web developer and I have used a variety of mods from MagneticOne for OsCommerce, Zencart and CRELoaded.
The mods are flexible enough with tons of options and yet pretty easy to use. Some mod like the data feed mods have quite a lot of options that could raise a lot of "how to" questions. Me being a developer, I would throw even more questions at the support team...the kind of questions a non-programmer wouldn't even think about. I must say M1's support is really awesome. The answers are to the point and pretty quick.
I bought the Zen Cart survey package and MageticOne has been great to work with! The module works extremely well and their support team is VERY responsive to helping me with any issues or integration problems!
I was having trouble with my data feed but the customer service was extremely responsive and got everything cleared up quickly! Excellent product and fantastic support, highly recommended.
As an SEO expert, I have been wary in the past about having my clients keep ZenCart - but with Magneticone's plugins (specifically the SEO URLs, Advanced Sitemap, XML Sitemap + M1Export Tools) ZenCart is now comparable to top optimized cart solutions. The support I received when submitting a ticket was fast, direct and the fix was implemented with excellent followup. All this for an issue that wasn't even a problem with the tool, but more a customization i needed for a specific client, who is now top 10 for many high volume terms.
